Introduction
This Privacy Policy explains how Sardo Group FZCO ("we", "us", or "our") collects, uses, and protects information submitted through the IMEImasters.com website ("the Site"). We are committed to protecting your privacy and handling your data responsibly.
Information We Collect
We collect personal information that you voluntarily provide through the forms on this Site, including:
- Full name, email address and phone number
- Company name and country of residence
- Your intended use for the domain
- Any messages or enquiries you submit
We also collect technical data automatically, including IP address, browser type, and access times. This data is used solely for security, spam prevention, and analytics purposes.
How We Use Your Information
We use the information we collect to:
- Process and respond to domain offer enquiries
- Reply to general contact and support requests
- Prevent spam, abuse, and fraudulent submissions
- Maintain internal records of domain acquisition enquiries
We do not use your data for marketing or advertising purposes, and we do not sell your information to third parties.
Data Storage
Enquiry data submitted through this Site is stored securely in our platform database. We retain submission data for a period of up to 24 months for business records purposes. You may request deletion of your data at any time.
Third-Party Services
This Site uses Mailtrap to deliver transactional emails. Submitted form data is transmitted via their secure API for delivery purposes only. We do not authorise any use of your data by third-party service providers beyond what is strictly necessary for service delivery.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your personal data. To exercise any of these rights, please use the Contact Us form on this Site.
Cookies
This Site does not use advertising or tracking cookies. Any cookies in use are strictly necessary for the operation of the Site.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Contact
For any privacy-related requests, please use the Contact Us form on this Site. We do not publish direct email addresses to prevent spam and scraping.